Urgent-care centers provide medical care for conditions that aren't an immediate, serious threat to life or health. They are not intended to provide emergency care. In many cases, they are like a walk-in doctor's office.
The biggest difference between an urgent-care facility and a doctor's office is that you can walk in without an appointment. Also, at an urgent-care center, you probably won't see the same doctor from visit to visit.
Many people use these clinics as their primary doctors. Others use them only for walk-in treatment for illnesses or injuries.
Advantages. Many urgent-care centers charge about the same as or a little more than a doctor's office. Yet they may be only half the cost of the hospital emergency department. And the waiting time is far less. Many offer convenient on-site lab testing and X-rays. Some also fill prescriptions. You won't have to wait while patients with more serious illnesses or injuries are being treated like in emergency rooms. The centers stay open later than most doctors' offices. Some are open nearly every day of the year. If you need more care than they can provide, they'll get you to an emergency department quickly.
Disadvantages. If you're not a regular patient at the urgent-care center, your records won't be on file. The staff won't be as familiar with your medical history as your primary doctor. Walk-ins often have a longer wait than a scheduled appointment at their own doctors' offices. Some urgent-care centers don't accept health insurance from certain insurance companies, so be sure to check before you're treated. If you have a true emergency, going to an urgent-care center that cannot take care of you only delays your care.